Forum Discussion
using teams on my phone and pc at the same time
VR_user Hello all! I know it doesn't answer your immediate needs but it would be great if as many of you could vote on this Uservoice item as possible: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/42528358-ms-team-log-on-by-both-mobile-phone-and-pc-noteboo
shirishcin Hi there! Looks like this problem is still not resolved so here are the steps to reproduce it, maybe it could help.
- First, sign on both the mobile app and the PC application, using the same account.
- Call someone directly on the mobile app (with obviously a headset connected to the mobile)
- Notice that on the PC application, there is no invitation to connect you to this call, as it happens when you're on a meeting
- On the PC application, initiate a chat window/tab with the person you're calling. Chats work as expected (no weird behaviors, new chats on one device show up on the other one)
- Initiate screen share from the PC Application, using this chat tab. Bam! You're put on hold on the mobile device, and it kind of looks like you're starting a new call with that person. The PC application even starts to initiate an audio setup from the PC (which generally ends up with poor microphone setup ect...).
- To resume your call from mobile, it is generally tedious, as the new "call session" takes over the previous one, and the mobile call stays "on hold" forever.
It would indeed be a great feature to have, as some headsets (namely, the Apple Earpods) are not working well on PCs, where I get a nasty 8-bits sound quality.
Thanks Team!
There is another major reason to be able to phone for audio.
On Mac, Teams audio introduces major echo into the meeting. This was okay till about 3 months ago but using computer mic/speakers is not an option.
Zoom and Slack audio calls work just fine - no echo.