Forum Discussion
using teams on my phone and pc at the same time
VR_user Hello all! I know it doesn't answer your immediate needs but it would be great if as many of you could vote on this Uservoice item as possible: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/42528358-ms-team-log-on-by-both-mobile-phone-and-pc-noteboo
I have done this without issues. Sometimes when I am remote I will have Teams call to my cell phone for audio. But I still can be in front of PC and share. It connects them together. mercxi
SarahFabius How. Could you help with steps if possible ?
shirishcin Hi there! Looks like this problem is still not resolved so here are the steps to reproduce it, maybe it could help.
- First, sign on both the mobile app and the PC application, using the same account.
- Call someone directly on the mobile app (with obviously a headset connected to the mobile)
- Notice that on the PC application, there is no invitation to connect you to this call, as it happens when you're on a meeting
- On the PC application, initiate a chat window/tab with the person you're calling. Chats work as expected (no weird behaviors, new chats on one device show up on the other one)
- Initiate screen share from the PC Application, using this chat tab. Bam! You're put on hold on the mobile device, and it kind of looks like you're starting a new call with that person. The PC application even starts to initiate an audio setup from the PC (which generally ends up with poor microphone setup ect...).
- To resume your call from mobile, it is generally tedious, as the new "call session" takes over the previous one, and the mobile call stays "on hold" forever.
It would indeed be a great feature to have, as some headsets (namely, the Apple Earpods) are not working well on PCs, where I get a nasty 8-bits sound quality.
Thanks Team!
There is another major reason to be able to phone for audio.
On Mac, Teams audio introduces major echo into the meeting. This was okay till about 3 months ago but using computer mic/speakers is not an option.
Zoom and Slack audio calls work just fine - no echo.
I believe the main point here is that using a Teams Meetings now works, allowing me to use audio on my mobile device while viewing the screen on my computer. The issue is when I try to do the same in a Teams Chat window or Teams Call. I would like to have similar capabilities. Start a chat, make it an audio call and be able to use the audio portion on my mobile device.
Why this is important to me? I often start a chat with someone and it develops into needing to switch to audio. I have my headset connected to my mobile device so I need to use that for the audio portion. I can open the chat rather quickly, but don't want to lose the chat session on my computer. Taking the time to start a meeting and having the other participants switch is cumbersome at best.
I agree that this is a critical tool.
Webex, Zoom, etc. all easily allow the audio on an audeo-only or an audio-video meeting to be easily toggled between a mobile phone and the PC mic and speaker. It seems that Teams only offers this option (call me or call the number) once if at all. You cannot change your preference once the meet begins.
Please make this an option!
SarahFabiusso you have teams call your cell phone? What if I am on the teams app on my cell phone
I do have app on phone, but I from my PC will join the meeting and when it asks for audio, I choose to call a number and put my cell phone in. This way I have the audio through my cell and still have full functionality of PC mercxi
- SarahFabius We're trying to do the same thing, so I answered a Teams call on my phone then the caller wanted to share their desktop. I could see the desktop on my phone but wanted to see it on my desktop app.
