Forum Discussion
Users not receiving 'Comments' notifications on Planner Tasks (Teams)
Hi, I think this would be a really useful feature. It seems obvious that those who are assigned tasks should receive notifications when comments are made on it (or at least have the option to).
We use Planner for managing multiple matters, and commenting on tasks is a very efficient way for team leaders to communicate with support staff. Are there any plans to have this feature integrated?
From my point of view it would have been great with a end-user option so you can choose, like a toggle or checkbox as for the other group settings, instead of have to comment on it.
Adding some links.
https://support.microsoft.com/en-us/office/comment-on-tasks-in-microsoft-planner-fd4aedde-7785-4cd0-96ee-122fbc9140e1#bkmk_whogetsnotifiedaboutmycomment
https://support.microsoft.com/en-us/office/planner-notifications-in-teams-8998a099-0265-4b69-93b0-0217b2cc2042
https://support.microsoft.com/en-us/office/manage-planner-notifications-f6a32f83-058d-4f39-988d-8a2e932820ec
https://support.microsoft.com/en-us/office/reset-who-receives-email-notifications-on-comments-for-a-specific-task-6f513d8d-37f2-4819-afaf-e930762f3d4c
Hello, we are having the same issue. Even if somebody is assigned a task in planner, they are not receiving a notification for comments. The only time it seems people receive comments is if they have commented themselves. This is very annoying but the best temporary solution we have found is to have anyone who wants notifications to make a comment as soon as the task is assigned. Even just to say 'commenting for notifications.'
- ChristianBergstrom do you perhaps know if there are any other forums that we can log this issue with that DRoyer raised on 5 April 2022 in regards to not getting notifications unless you have comments on a task? It is a great annoyance for our business as well as things get missed if you forget to comment on a task each time you are added to something. Thanks!
- Hello,
We are now getting pressure from senior management asking us to provide and support another platform mainly because they know they will not get notifications if they use Teams Planner for task management.
Has anyone seen a change or roadmap item which could let us think that Microsoft is working something about this limitation?
- The current way the notifications are generated from comments is a joke.
So is the lack of hyphenation, lin
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y!Agreed! For how big Teams is this is a huge flaw. Terrible!
