Forum Discussion
Users not receiving 'Comments' notifications on Planner Tasks (Teams)
Teams users aren't receiving notifications when someone else sends a comment on a task that is assigned to them. This is problematic. As far as I can see there aren't any settings that directly l...
Hi, I think this would be a really useful feature. It seems obvious that those who are assigned tasks should receive notifications when comments are made on it (or at least have the option to).
We use Planner for managing multiple matters, and commenting on tasks is a very efficient way for team leaders to communicate with support staff. Are there any plans to have this feature integrated?
Hello, it's been some time since my previous post and I've learned that this actually was the default behavior a couple of years ago (being turned off due to customer feedback). That is everybody received comment notification emails in their inbox for tasks they had never commented on.
From my point of view it would have been great with a end-user option so you can choose, like a toggle or checkbox as for the other group settings, instead of have to comment on it.
Adding some links.
https://support.microsoft.com/en-us/office/comment-on-tasks-in-microsoft-planner-fd4aedde-7785-4cd0-96ee-122fbc9140e1#bkmk_whogetsnotifiedaboutmycomment
https://support.microsoft.com/en-us/office/planner-notifications-in-teams-8998a099-0265-4b69-93b0-0217b2cc2042
https://support.microsoft.com/en-us/office/manage-planner-notifications-f6a32f83-058d-4f39-988d-8a2e932820ec
https://support.microsoft.com/en-us/office/reset-who-receives-email-notifications-on-comments-for-a-specific-task-6f513d8d-37f2-4819-afaf-e930762f3d4c
From my point of view it would have been great with a end-user option so you can choose, like a toggle or checkbox as for the other group settings, instead of have to comment on it.
Adding some links.
https://support.microsoft.com/en-us/office/comment-on-tasks-in-microsoft-planner-fd4aedde-7785-4cd0-96ee-122fbc9140e1#bkmk_whogetsnotifiedaboutmycomment
https://support.microsoft.com/en-us/office/planner-notifications-in-teams-8998a099-0265-4b69-93b0-0217b2cc2042
https://support.microsoft.com/en-us/office/manage-planner-notifications-f6a32f83-058d-4f39-988d-8a2e932820ec
https://support.microsoft.com/en-us/office/reset-who-receives-email-notifications-on-comments-for-a-specific-task-6f513d8d-37f2-4819-afaf-e930762f3d4c