Forum Discussion
Users not receiving 'Comments' notifications on Planner Tasks (Teams)
ChristianBergstrom I've look at all of these, and there are no notification settings that directly relate to task comments.
I looked at the table many times, none of those things relate to task comments.
Raphy_Mendoza Hello again! Well, I hear you. Just tried it out and the behavior is far from good. To get a notification that someone has commented on a task that you are assigned you need to have made a comment on your own task previously to that.
But this is not happening in Teams, so please vote here for a improved notifications behavior for Planner
https://planner.uservoice.com/forums/330525-microsoft-planner-feedback-forum/suggestions/11444235-email-notifications-and-alert-options
- MikolFrMay 28, 2020Copper Contributor
ChristianBergstrom on my side, it's very strange ...
My main account doesn't receive any notifications in Teams, only by email. If I create a task with another account and assign to me, no Teams notifications. If I create a task from my account and assign it to someone else, Teams notification is ok for the someone else !
But one thing is strange: when the task is created by me, two comments are there: one for the creation and another for assignment. When task is created by someone else, only one comment related to creation is there.
Perhaps it's linked to the fact that I have a TAP account ?!
Another strange behavior is that when I add the planner as app (left bar), if I click on "Block", reopen the menu, "Block" option is still there, I was expected to see "Unblock" ...
- Hugo_CarlenDec 03, 2020Brass Contributor
OI agree, this is not good.
Eample:
A task in Planner is assigned to Werner and Sandy in my team. When adding a comment to the task, I receive a notification, and so does the complete team. However, Werner and Sandy do not receive the note.
In my opinion, the "Assignee" of a task should be notified if comments are written on the task. The one that is writing the comment do not need to receive any notification.