Forum Discussion
Users migrated to teams 3 days ago still don't have dial pad.
I've got about half of my organization upgraded to Teams with Direct Routing. On Friday I upgraded 138 more users, and first thing this morning I'm getting reports from more than a dozen users th...
Ron Prague Please make sure that users have AllowCalling policy enabled, are on Teams-Only policy,
have voice routing policy.
here are the powershell commands:
Grant-CsTeamsCallingPolicy -PolicyName Tag:AllowCalling -Identity xyz@xyz.com
Grant-CsTeamsUpgradePolicy -PolicyName UpgradeToTeams -Identity xyz@xyz.com
Grant-CsOnlineVoiceRoutingPolicy -Identity "xyz@xyz.com" -PolicyName "XYZ"
After that wait some time and restart teams client.