Forum Discussion
Users migrated to teams 3 days ago still don't have dial pad.
I've got about half of my organization upgraded to Teams with Direct Routing. On Friday I upgraded 138 more users, and first thing this morning I'm getting reports from more than a dozen users th...
Don’t know much about your setup and settings etc, but I’ve heard changes like this taking a few days more :/
adam deltinger That kind of makes me crazy. We'd been told previously by Teams Product Management that 40 hours is the maximum queue processing depth.
We're at 65 hours now and I have 54 out of 138 users who have reported no dial pad. :(
- The only thing that usually takes that long is chat routings when it comes to interop changes. The majority of call routing and all that shouldn't take more than a couple hours on average. That's why I say try to have them log out and sign back in, this usually will force a cache reset and update the dialing policy. Simply restarting doesn't have the same effect.
