Forum Discussion
kjstech1185
Sep 15, 2023Copper Contributor
User thumbnails broken until force restart teams
This happens to everyone, so many times when you first log into the computer teams auto starts but all the people's thumbnails are broken except for maybe a few group chats. The way to fix it is ...
Sep 18, 2023
I have not seen this issue before it looks like something is of with the stylesheets. Is your teams directly connected to the internet or via Tunnel/firewall/proxy?
kjstech
Sep 21, 2023Brass Contributor
Paul_Keijzers same experience if connected at corporate network or work from home over Global Protect VPN.
We did find an easier workaround than ending task and relaunching…. Simply click to another area in teams and then click back. This seems to fix the broken images.
- StevenC365Sep 21, 2023MVP
kjstech I've seen this before, you'll be blocking one of the mandatory URLs required for Teams, my guess is that will be Rule 127 for *.skype.com
You need to allow everything at Office 365 URLs and IP address ranges - Microsoft 365 Enterprise | Microsoft Learn