Forum Discussion
JWhiteFEI
May 11, 2020Copper Contributor
User Logos/Photos are not loading
I recently enabled 2FA on my M365 account, and since then, neither user logos nor team logos are loading. I have tried the following: removing all cache in %appdata%/Microsoft/Teams Signing out an...
Alireza Rahimifarid
May 11, 2020Steel Contributor
Hello,
Can you please test to install Teams on a different computer and see if this happening or not?
Thanks,
Alireza
JWhiteFEI
May 12, 2020Copper Contributor
Hello again,
I installed it on another Surface device and am having the same issue. I cannot see any photos/logos for users or teams. Again, this started when I enabled 2FA on my microsoft 365 account using the MS Authenticator app. Only on desktop, mobile and web are not having this issue.