Forum Discussion
User Logos/Photos are not loading
I recently enabled 2FA on my M365 account, and since then, neither user logos nor team logos are loading. I have tried the following: removing all cache in %appdata%/Microsoft/Teams Signing out an...
Hello,
Can you please test to install Teams on a different computer and see if this happening or not?
Thanks,
Alireza
Hello again,
I installed it on another Surface device and am having the same issue. I cannot see any photos/logos for users or teams. Again, this started when I enabled 2FA on my microsoft 365 account using the MS Authenticator app. Only on desktop, mobile and web are not having this issue.
Hello,
I have Teams installed on my Surface Pro 7 as well and while I can see logos/photos for individual users, I cannot see them for the teams. Although I have not tried any of the above fixes on my Surface.
I will install on another machine and get back to you. Thanks!
