Forum Discussion
User get E-Mail notification for chats even if this is disabled in Teams settings
Our users set in Team Settings> Notifications> EMail> Missed activity emails to Off and still get mails 'your teammates are trying to reach you'. Isn't this the proper way to disable these mails?
Regards, Mario
10 Replies
- Hi also Have the problem in my org, any update?
- There is still an open support case and ongoing investigations at microsoft. in our tenant problem still exists.
- The support asked us to toggle the notification on, wait a few minutes and the turn it off again and now the notifications are no longer send. In our tenant, the problem is now solved. We did nothing on our side.
- Also having this issue in my org - missed activity emails and notifications for chat reactions, even when these settings are disabled.
- Yes some users report, that they get the email nofification again, without changing the settings, in the last few days. So ill open a supportrequest at our csp.
- Any updates on this? I got the same problem in my organisation 🙂 thanks
MarioM Is it possible the emails are coming from another tenant where the user is a guest?
StevenC365 No, the chat was from an user in the same M365 organization. I checked, if the settings in desktop app and web client are the same.
MarioM How long have you waited? I don't think it's instant, would give it 24 hrs.
