Forum Discussion
User can't get Teams to work - error message
Have a user in a business environment in Peer to peer, getting the following error: microsoft teams won't allow the user to sign in, getting error code caa70004 Teams is currently the free versi...
DHuttema We had this same issue today with teams installed on one of our machines, it turned out the TLS was switched off in Internet Explorer. Turning this back on resolved this issue for us.
- Open Internet Explorer.
- Go to the Tools menu.
- Select Internet Options.
- Select the Advanced tab and scroll down to the Security section.
- Check to see if you have TLS 1.1 enabled, TLS 1.2 enabled (checked). If not, check the box to enable it.
- Select OK.
- Close Internet Explorer
DHuttema We had this same issue today with teams installed on one of our machines, it turned out the TLS was switched off in Internet Explorer. Turning this back on resolved this issue for us.
- Open Internet Explorer.
- Go to the Tools menu.
- Select Internet Options.
- Select the Advanced tab and scroll down to the Security section.
- Check to see if you have TLS 1.1 enabled, TLS 1.2 enabled (checked). If not, check the box to enable it.
- Select OK.
- Close Internet Explorer
Thank you - this has helped to finally resolve it for me. I had both TLS 1.1 and 1.2 checked and had to check 1.3 (experimental) to get it working. I could see in the Teams folder that the IndexedDB and some other folders that were not created previously were now being created.
- 10x man u solve my problem
Rhys Allen thank u man u solve my problem
Rhys Allen thanks! That worked!
Rhys Allen Thanks! this worked 🙂
It worked magically! Thanks
