Forum Discussion
merbatosco
Jan 16, 2023Copper Contributor
Use Microsoft Teams to notify employees of critical issues and outages
Hi all,
We're looking to utilize Microsoft Teams as a method for notifying users of IT issues and outages, this would be limited to company wide critical issues which usually only happen a few times a year.
Could you please let me know if it's possible to create a team with the following requirements?
- Create a team and add all company employees to it
- Turn on notifications by default and prevent muting them
- Do not allow members to create new messages or reply (we want them to use the helpdesk - info will be provided in each alert)
Thanks in advance.
merbatosco Also consider using the Microsoft template for Company Communicator
App templates for Microsoft Teams - Teams | Microsoft Learn
While it's several more steps to configure this is one of the best ways to provide one-way communications to your users, they receive the messages from a Bot rather than in a Team.
- Have a look at the org-wide team https://learn.microsoft.com/en-us/microsoftteams/create-an-org-wide-team