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Stukh's avatar
Stukh
Copper Contributor
Mar 30, 2020

Usb problems with Teams

I teach music through Teams and use a Focusrite sound interface. I have two questions... 1- When using the interface with Skype and Zoom I am able to have 2 channels working together, one for instr...
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Juhoelli's avatar
Juhoelli
Copper Contributor
May 19, 2020

Stukh 

 

Hi!

 

I was experiencing similar problems and I think I found a solution. 

 

I'm working on a Macbook Air and my USB-audiointerface is actually a mixer (Allen & Heath QU 16).

 

  1. I turned on Teams and selected the Qu 16 as my audio device for both speaker and microphone.
  2. I turned on GarageBand (any other DAW should work) and enabled the tracks to display the Record-button.
  3. I made 3 tracks for 3 different inputs on the mixer. I assigned each track to have a different input channel (7, 8 and 13). 
    • For testing I used a dynamic mic, a condenser mic and an electric piano. 
  4. I then activated the rec button on each channel and Voila! Now I can use multiple channels on Teams meetings and calls.

 

I'll test this with another USB-interface (Steinberg UR22 mkII) and PC on Friday. I will also test with Teams live-event next Monday and try to remember to report back. 

 

BR,

Juho

JulesHH's avatar
JulesHH
Copper Contributor
Nov 03, 2020

Juhoelli 

My first post ever in a tech community, because it drives me crazy. I read your article multiple times and check my settings even more often. Track 1 for audio mic (via Focusrite audio interface) from line 1 and track 2 for music from line 2 (also from Focusrite audio interface). 

 

Apparently this workaround should work, but I cannot spot my mistake ... can you?

 

I would really appreciate this.

Thank you

Julian

 

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