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Stukh's avatar
Stukh
Copper Contributor
Mar 30, 2020

Usb problems with Teams

I teach music through Teams and use a Focusrite sound interface. I have two questions... 1- When using the interface with Skype and Zoom I am able to have 2 channels working together, one for instr...
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Digitalstylee's avatar
Digitalstylee
Copper Contributor
Jun 06, 2020

Stukh So glad to have found your post!  I am using a mixer into my Mac as well (Mackie DL16S) and connected via USB.  What I have found after MONTHS of tests, is that Teams simply will only recognize/accept audio from the USB1 return channel (even though my mixer passes 16 USB channels back into the mac).  Zoom, for instance, does accept all 16 channels.

The workarounds posted here are good (mix through software), but I have another solution to share.  If you can adjust the patching on your mixer, and have SUB channels, create a SUB1 channel (sub mix) and have the desired inputs route to that submix.  Then, reroute the OUT of that new SUB1 channel to USB1.

This works for me and allows me to use my mixers controls (mute, unmute) to decide what inputs get sent to SUB1 (and Teams) in real time and on the fly.

Hope this helps and hope Teams updates to allow all USB channel audio (like Zoom does and many others) in the very near future!

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