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rjtt64Therapy's avatar
rjtt64Therapy
Copper Contributor
Mar 11, 2025

Upgrade from Free to Teams

Hello

 

I have an email mailto:email address removed for privacy reasons that was part of a family Office 365 subscription with free teams. 

I then create a number of appointments for people

I also have a business basic plan for mailto:email address removed for privacy reasons with a standard Teams license which I want to use, so I can have a phone plan. 

I now have two teams account for mailto:email address removed for privacy reasons one that is personal and the other which is the business account. 

I remove mailto:email address removed for privacy reasons from the Office 365 subscription

 

So with teams, now I get two accounts for mailto:email address removed for privacy reasons, one that is personal , one that is business

If I log onto teams with the business, I can see my calendar appointments created with the free edition, but I cant join them. Is there a way, to be able to transfer the organiser to my business account (although its the same email address) or a way to use the same links from the free edition in the business edition. 

Any help gratefully received

 

Best Wishes

 

Rob

 

 

 

microsoft teams

3 Replies

  • MrCharlesJenkins's avatar
    MrCharlesJenkins
    MCT
    Mar 18, 2025

    It sounds like your issue stems from having two separate Teams environments associated with the same email address—one from your previous personal/free Teams setup and the other from your current Business Basic plan. Here are a few possible solutions:

    1. Transfer Meeting Ownership (Not Possible Directly)

    • Unfortunately, Microsoft Teams does not currently allow the direct transfer of meeting ownership between different accounts.
    • Since the meetings were created under the free Teams version, they are still tied to that environment, which is why you can't join them from your Business Basic account.


    2. Use the Same Meeting Links

    • If the meetings are still valid, you should be able to join them using the original links.
    • If clicking the link defaults to the wrong Teams account, try:
      • Copying and pasting the link into a private/incognito browser window.
      • Manually switching to the correct Teams account after clicking the link.


    3. Recreate the Meetings in Your Business Account

    • If you still have access to your old Teams Free account, open each meeting, copy the details, and recreate them in your Business Basic account.
    • If you need to keep the same meeting links, inform attendees of the change and provide them with updated invitations.


    4. Merge Calendars for Visibility

    • While ownership transfer isn't possible, you can merge calendar views by:
      • Syncing your personal Outlook calendar with your Business account (via calendar sharing).
      • Inviting your Business account as a participant to the meetings, allowing you to join from the Business Basic Teams app.


    5. Check if You Can Join via the Web Version

    • Sometimes, Microsoft Teams web app handles multiple accounts better than the desktop app. Try joining the meetings via Teams on the web while signed into your Business account.