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Andi_9949's avatar
Andi_9949
Copper Contributor
Apr 08, 2020

Unable to Use New Teams Meeting in Outlook

Hi,   Until recently I was able to set up a Teams Meeting through the Add-In in Outlook. For the last few weeks when I attempt to do this the following error pops up: 'Sorry, but we can't connect t...
microsoft teams
rbishop333's avatar
rbishop333
Copper Contributor
Jan 25, 2023

Andi_9949 I found a solution that worked for me. You will just need to be sure you can restore a removed add-in.

 

Within Outlook, I went to File > Options > Add-ins, and then located the Teams add-in. Select it and hit "remove."

You will then have to re-add the Teams add-in. In my office, we have a handy batch file for configuring the Teams add-in, so I closed Outlook, and with Teams open, I ran the batch file and restored the Teams add-in for Outlook. Once I reopened Outlook, I was able to add Teams details to invitations sent from the troublesome calendars.

It is possible to download the MS Teams add-in if you're not limited by administrator permissions (which I am, so again, I was grateful for the batch file). You might need IT to help if there are administrator permissions in the way.

I hope this helps someone!