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Sugatoo's avatar
Sugatoo
Copper Contributor
May 28, 2020

Unable to Upload or attach files using Teams chat

One of our users with E3 license unable to attach/upload files using teams chat. 

In event viewer I was not see anything, I have even checked the logs in Teams I do not see any Please help. 

microsoft teams
  • VasilMichev's avatar
    VasilMichev
    MVP
    May 28, 2020

    Did you try using the browser Teams client as well, preferably via private session? Any specific error message?

    • Sugatoo's avatar
      Sugatoo
      Copper Contributor
      May 28, 2020

      VasilMichev That is the strange thing, there is no error, it tries to attach the file and then disappears. same in both Application and Browser and she has two different computers its same on both.

      • Tosh Yusaf's avatar
        Tosh Yusaf
        Copper Contributor
        Sep 17, 2020

        Sugatoo 
        I have two users (out of 16000) that have reported the same issue

        They can attach from Onedrive, but not from My Computer (or drag, drop)
        Same behaviour in both Teams client and a Browser
        Very odd

  • Andrew629493's avatar
    Andrew629493
    Copper Contributor
    Mar 27, 2024
    A new Microsoft Teams issue for me: I'm now unable to send messages to larger groups (>50) that have images attached (png and jpg). This wasn't an issue for the past 6 months (same rough group size, same files). I can attach these files no problem for a small group or individuals but with the large group it consistently says, "failed to send." I submitted a ticket to my work IT department and they were unable to figure it out. Thought it could be an issue with Microsoft Teams. Any advise? Thanks

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