Forum Discussion
VincentS2018
Jul 14, 2022Copper Contributor
Unable to uninstall Machine-wide installation on non-persistent VDI
With this article, https://docs.microsoft.com/en-us/MicrosoftTeams/teams-for-vdi#teams-cached-content-exclusion-list-for-non-persistent-setup, I was able to install Microsoft Teams 1.5 in Server 2016.
reg add "HKLM\SOFTWARE\Microsoft\Teams" /v IsWVDEnvironment /t REG_DWORD /d 1 /f
msiexec /i “C:\Temp\Teams_windows_x64.msi” /l*v “C:\Temp\Teams.log” OPTIONS="noAutoStart=true" ALLUSER=1
Results:
1. Teams will start automatically after users login. Solution: Delete this registry.
HKEY_LOCAL_MACHINE \SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\Teams
Value Data: "C:\Program Files (x86)\Microsoft\Teams\Update.exe" --processStart "Teams.exe" --allUsers --process-start-args "--system-initiated"
2. There is no Team icon created. Solution: create it manually for users.
I have tried to uninstall teams without success.
msiexec /passive /x “C:\Temp\Teams_windows_x64.msi” /l*v “C:\Temp\TeamsUI.log”
Here is error: Teams Machines-Wide Installer - The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753.
Here is log.
MSI (s) (88:6C) [10:19:53:623]: Windows Installer removed the product. Product Name: Teams Machine-Wide Installer. Product Version: 1.5.0.11865. Product Language: 1033. Manufacturer: Microsoft Corporation. Removal success or error status: 1603.
MSI (s) (88:6C) [10:19:53:639]: Deferring clean up of packages/files, if any exist
MSI (s) (88:6C) [10:19:53:639]: MainEngineThread is returning 1603
MSI (s) (88:4C) [10:19:53:639]: RESTART MANAGER: Session closed.
MSI (s) (88:4C) [10:19:53:639]: No System Restore sequence number for this installation.
=== Logging stopped: 7/14/2022 10:19:53 ===
MSI (s) (88:4C) [10:19:53:639]: User policy value 'DisableRollback' is 0
MSI (s) (88:4C) [10:19:53:639]: Machine policy value 'DisableRollback' is 0
MSI (s) (88:4C) [10:19:53:639]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (88:4C) [10:19:53:639]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (88:4C) [10:19:53:639]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (88:4C) [10:19:53:639]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C4:E0) [10:19:53:639]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C4:E0) [10:19:53:639]: MainEngineThread is returning 1603
Thanks for the help.
Vincent
3 Replies
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- VincentS2018Copper ContributorSorry, I was busy for not able to update the status.
I have figured out the solution. We normally RDP to servers with 2nd account .admin which is a member of local administrators group to install/update servers. For this specific incident, I have to use the Built-in 'Administrator' account for installation. I have tried to install/uninstall Teams several times with Built-in Administrator account and all works fine.- chris1170Copper Contributor
Were you able to uninstall Teams? We are experiencing the same issue and unfortunately Microsoft is not helping.
AlexanderIvanov should be able to point you in the right direction. If you get stuck raise a ticket to Microsoft. If you are in the Teams Community Patrick Kohler is also a great guy to know who does a lot with VDI and should be able to give you some help
Best, Chris