Forum Discussion

Copper Contributor

Sep 06, 2020

Unable to text and call skype user from Teams

External user had been turn on and able to search the skype user and the skype user accept the invitation. However, when sending text an error (We ran into a problem sending this message. Try again l...

microsoft teams

HenryPhillipsNimbitech

Bronze Contributor

Sep 10, 2020

Hi hes_jk ,

Not sure then, it certainly should be possible in theory but I am sure you know that.

The only other things I can point out, is that it is in preview as per the below and also in the below if not done so already might be worth going over it once more to see if anything resonates with your situation:

https://docs.microsoft.com/en-US/microsoftteams/manage-external-access?WT.mc_id=TeamsAdminCenterCSH

Thanks

Henry

hes_jk

Copper Contributor

Sep 10, 2020

Hi Henry,

Thanks. Had run through the setting as per the URL. Just hope it will be resolved soon. Will continue to use Teams to communicate with Team user and skype with skype user.

Thanks,