Forum Discussion
MTSBob
Jul 15, 2019Steel Contributor
Unable to switch to orgs that I'm a guest of
Environment: Teams Only Orgs across the board. Running Teams mobile app on Android. I am a "guest" in several clients' organizations. I've found that when I try to switch orgs (by tapping on any ...
Rob Ellis
Jul 16, 2019Bronze Contributor
My android phone is AAD registered (and managed with Intune), and I can switch orgs in Teams fine.
Rob Ellis
Jul 16, 2019Bronze Contributor
and my client version is 1416/1.0.0.2019061803
- MTSBobJul 21, 2019Steel Contributor
Rob Ellis I've narrowed my failure scenario further.
When I install the MS Authenticator app, and register my device through *that* app, the problem occurs. I can be registered as an Android Personal/BYOD with Intune, no problem. Android Enterprise/Work profile, no problem. But as soon as I install and register with the Authenticator app (via settings/Device Registration in the app) I'm no longer able to switch orgs in Teams. It might also be worth mentioning that I have MFA turned on/enforced for my primary identity.
Are you using the MSA app by chance, and is your device registered with it? What about MFA?Thanks for your help,
Bob
- Rob EllisJul 24, 2019Bronze ContributorI am using the MSA app for MFA - and my device is registered with it.