Forum Discussion
Jack_Luijten
Jul 10, 2020Copper Contributor
Unable to switch directories in Teams
We have invited a user from a different tenant to a team in our own tenant. He is unable to switch to our directory. When i send him the direct link tot the team he can see the team in our organizati...
- Jul 10, 2020I think this is a bug! I’ve seen this before and it doesn’t make sense since usually this process is messed up due to accepting the invite with wrong accounts etc!
Did this user previously signed up for teams free or anything using the same email, before their organisation started using Teams?
Also try deleting the guest account in AZure AD and reinvite! Make sure the invite is accepted with the correcg email address!
Adam
Jul 10, 2020
I think this is a bug! I’ve seen this before and it doesn’t make sense since usually this process is messed up due to accepting the invite with wrong accounts etc!
Did this user previously signed up for teams free or anything using the same email, before their organisation started using Teams?
Also try deleting the guest account in AZure AD and reinvite! Make sure the invite is accepted with the correcg email address!
Adam
Did this user previously signed up for teams free or anything using the same email, before their organisation started using Teams?
Also try deleting the guest account in AZure AD and reinvite! Make sure the invite is accepted with the correcg email address!
Adam
Jack_Luijten
Jul 10, 2020Copper Contributor
just to make sure, my issue still isn't solved ThereseSolimeno