Forum Discussion

AlainBaudhuin's avatar
AlainBaudhuin
Copper Contributor
May 18, 2020
Solved

Unable to register for Microsoft Teams

Hi,

I'm redirected to you by Microsoft Support Belgium.

I'm trying to register for Microsoft Teams on https://products.office.com/microsoft-teams using my account, alain.baudhuin@skynet.be

It fails with message "Your account seems to be an education account" (in french: Votre compte semble être un compte scolaire), although my account is a private account with a Family 365 subscription.

Thanks for your help,

A. Baudhuin

microsoft teams
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    MVP
    May 18, 2020
    Hi AlainBaudhuin,

    The domain skynet.be looks to be registered to Proximus nv/sa and directs to their site. Does this company provide you with your service?

    To note, that Teams is coming for Family subscriptions soon

    https://www.microsoft.com/en-us/microsoft-365/blog/2020/03/30/introducing-new-microsoft-365-personal-family-subscriptions/

    So my recommendation is

    1.) Wait for Microsoft Teams to be added to Family 365 subscriptions in the coming months
    2.) If you want a free Microsoft Teams account sign up with another address such as an Outlook.com address

    Hope that answers your question

    Best, Chris
    • AlainBaudhuin's avatar
      AlainBaudhuin
      Copper Contributor
      May 19, 2020

      Hi,

       

      Thanks for your answer. Teams being added to family subscription is great news indeed. Nevertheless, I'm still worried about my account to be considered an "education" account (which it is not). 

      skynet.be is indeed a domain by Proximus, which is my internet service provider. Nevertheless, Proximus is a general Telco operator, and has nothing to do with Education, nor with my Microsoft account. 

      Why would anyone consider that the skynet.be domain makes my account an education account ? 

      Thanks for your clarifications !

      Alain.

       

Resources