Forum Discussion
Unable to Login to Teams on a Mac / Windows
I have Teams installed on a Mac, a Windows 10 PC and my iPhone. It only works on the iPhone! On the Mac it says 'run into an issue' and 'try signing in again', which I have tried multiple times. I have re-installed teams, deleted everything Teams related from the keychain, looked in the library/application support/Microsoft folders for teams folders and the cache but found nothing. Even after all of that it still caches my last login name and then it fails when I try to log in. I think if I could clear it and start again it might work. As for the Windows PC it says ‘Someone has already set up Teams for your organization’ and it is a personal account. Re-installed multiple times there also. Any ideas?
- What he opens in a browser? Doesn’t sound like a client issue but rather an account issue! Since it works an the mobile there’s something odd obviously. What does a edge or chrome browser say when logging in?
adam deltinger It comes back with the same message it does in the Windows app: ‘Someone has already set up Teams for your organization’ . Tried it in Edge and Chrome. Same with Chome on a Mac. I wonder if the account is seen as a business account rather than personal.
- Are you using teams for life (personal use) or a teams free organization?
