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GeorgeRobinson's avatar
GeorgeRobinson
Copper Contributor
Jun 23, 2020
Solved

Unable to join meeting

  I have been having a problem when trying to join a teams meetings via an Outlook invitation. MS Teams is already installed however I have been using it for my work meetings as well as college meet...
How-to
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Jun 23, 2020

    GeorgeRobinson Hello! What happens when you try joining on another computer?

     

    Anyway, instead of troubleshooting why it's happening I'm just going to suggest that you delete the Teams cache to start with. Delete all the content in the Teams folder at this location AppData\Roaming\Microsoft\Teams 

     

    If no success remove the Teams desktop app and do a re-install, and sign in, to get all settings and associations reloaded.

     

    It could be related to your org. computer settings as well. As all org. setups differs it's difficult to say what's causing the behavior and what needs to be done to resolve it (without knowing).

ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Jun 23, 2020

GeorgeRobinson Hello! What happens when you try joining on another computer?

 

Anyway, instead of troubleshooting why it's happening I'm just going to suggest that you delete the Teams cache to start with. Delete all the content in the Teams folder at this location AppData\Roaming\Microsoft\Teams 

 

If no success remove the Teams desktop app and do a re-install, and sign in, to get all settings and associations reloaded.

 

It could be related to your org. computer settings as well. As all org. setups differs it's difficult to say what's causing the behavior and what needs to be done to resolve it (without knowing).