Forum Discussion
Unable to get a licensed teams / assigned Business Basic
I've encountered a problem since I started working in a new company, the exploratory license was assigned to me automatically, with which I could use MS Teams for 1 month, then the license expired and everybody in the company has Business Basic, which is assigned automatically (you can't assign it, manually where checkboxes are), ignorantly I thought that it would be assigned automatically, but it isn't, now i'm locked outside the teams.
Apparently this Business Basic licenses that everybody uses are assigned to all in the company group, but I've checked with the boss who has admin rights and I am in that group and not as a guest or something but as an user, same as everyone else. So idk, how to solve this problem, if anyone on this forum has any ideas, because I'm out...
1 Reply
You’re not blocked because of your account type; you’re blocked because Business Basic wasn’t actually assigned to you. The fix is for your admin to go into the Microsoft 365 Admin Center and explicitly assign Business Basic to your account (either directly or via properly configured group licensing).
