Forum Discussion
Unable to create tags
Fellmeth Hey, if all the settings are verified and tags should be enabled but it doesn't work (if not a private channel), then you really should open a ticket with the official MS support to get assistance. Attaching a couple of links just for reference.
Manage tags in Microsoft Teams
https://docs.microsoft.com/en-us/microsoftteams/manage-tags
Using tags in Teams
https://support.microsoft.com/en-us/office/using-tags-in-teams-667bd56f-32b8-4118-9a0b-56807c96d91e?ui=en-us&rs=en-us&ad=us
ChristianBergstrom I actually did open a case with MS, their answer is that tenants in certain locations have all had the rollout of Tagging, rolled back in order to fix a different problem. They have not given an estimated date, apparently they said they sent out notification in the message centre, but the only one that I can find is an update to the Tags rollout original notification "MC195755, Stay Informed, Published date: Nov 14, 2019" to say it's extended to the end of June. Being that its now the end of June, and tagging is still not enabled, those tenants who are still not experiencing the ability to Create Tags should contact MS.
Here is the communication that I got from the MS tech who then, closed our case.
"
- We're making some temporary adjustments to non-essential application capabilities within our services to best support our recent increase in use and growth of our Microsoft 365 customers during these unprecedented times.
- The behavior that you are experiencing in the inability for the creation of Tags in Teams is expected and has changed temporarily in the wake of current situation.
- Currently, users will not be able to create, edit, delete, and fetch tags in MS Teams.
- Microsoft will revert back as soon as we can regarding any changes in this.
