Forum Discussion
Unable to create new Teams organization after deleting old one
dikay96 Hi it can be sometimes very tricky if you switch from paid versions of Teams to the free version or vice-versa . Have you followed the same steps while deleting the org as suggested in this Link ? https://support.microsoft.com/en-us/office/delete-your-teams-free-organization-2c28cfcf-3fbf-497c-938f-8815a8f6a6b9
Below are some helpful links provided by Microsoft in managing the Teams free:
https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c
Thanks,
NSeth
N_Seth Thank you for your response but I never used a paid Teams version. I created a Teams free organization back in march but deleted it in August since it's no longer needed.
Now I need to create a new Teams free organization but I can't (see the errors mentioned above). The "old" organization was deleted with the steps you mentioned an provided by microsoft.
dikay96 Hi I have tried to replicate your issue and I was successfully able to create or even rename the new org. Just bear in mind you can't change the org more than 3 times in last 24 hours. The free Teams comes with some limitations and restrictions.
Also, I suggest to force refresh the Teams profile by following the below link. Be careful not to follows these steps if you are not very technical:
https://medium.com/365uc/how-to-force-refresh-rebuild-of-microsoft-teams-client-cache-e92b7739fca3
Thanks
NSeth
