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Stacey Scarcella's avatar
Stacey Scarcella
Copper Contributor
Feb 10, 2020

Unable to create a team from existing team

I have the newer experience for creating Teams from existing Teams or Groups.  I am also the tenant admin as well as the Group owner and Team owner.  When I try to create a new Team from an existing Team that I have setup as a template it doesn't appear in the list of existing Teams or Groups to choose from.  Other Teams show up in the list of choices but not the Team I want.

 

Why would this be and how do I make it see all available Teams that I am the owner or member of?

 

10 Replies

  • k_mags's avatar
    k_mags
    Copper Contributor

    Did you ever get an answer to this problem? I am currently dealing with the exact same issue and I can't find any guidance. Stacey Scarcella 

    • Stacey Scarcella's avatar
      Stacey Scarcella
      Copper Contributor

      ChrisWebbTech  no, no private channels.  This is a Team that has been used for a long time as a template to copy channels and tabs etc.  I dont know why it stopped working.  I have created a new one but was curious if anyone knows why it would stop appearing in the list of sites to choose from.

       

      Thanks for your reply

      • Clive106's avatar
        Clive106
        Copper Contributor

        Stacey Scarcella 

        I had exactly the same problem. What I discovered is that the menu of Teams you see only relates to one of the 4 types of Team available.  I wanted to duplicate a Class, but during set up clicked on "Other" type, so that's why I could only see Teams of the "Other" type.

         

        There is no mention of this at all on the MS help page:
        https://support.microsoft.com/en-us/office/create-a-team-from-an-existing-team-f41a759b-3101-4af6-93bd-6aba0e5d7635
        which I would have thought was in urgent need of correction.

  • My gut tells me it's private channels cause a Team not to be used as a template. Do you have a private channel in this Team vs the other Teams that do show up?
  • JBergqvist's avatar
    JBergqvist
    Brass Contributor

    Stacey Scarcella 
    I have tried to reproduce this. I can create a new team and almost immediatly list and use it as a template without problem. How did you create the team? If you create a new team once more, is the problem still valid for that and not showing in the list?

    Kind regards Johan

    • Stacey Scarcella's avatar
      Stacey Scarcella
      Copper Contributor

      JBergqvist  The Team was created through Teams last year and has been used as a template before (that is the purpose of this Team - a template).  I will try with a new Team but there still is some discrepancy between what Teams show up.  I have created many and only a few show up.

       

      I will try it with a brand new Team. 

      • JBergqvist's avatar
        JBergqvist
        Brass Contributor

        Stacey Scarcella 
        Hi Again!

        Are you an owner of the template team? (I read your post again and saw that you were an owner 😉 )

        I think you need to be an owner of that team to make it appear in the list.

        https://support.office.com/en-us/article/create-a-team-from-an-existing-team-f41a759b-3101-4af6-93bd-6aba0e5d7635

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