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Stacey Scarcella's avatar
Stacey Scarcella
Copper Contributor
Feb 10, 2020

Unable to create a team from existing team

I have the newer experience for creating Teams from existing Teams or Groups.  I am also the tenant admin as well as the Group owner and Team owner.  When I try to create a new Team from an existing Team that I have setup as a template it doesn't appear in the list of existing Teams or Groups to choose from.  Other Teams show up in the list of choices but not the Team I want.

 

Why would this be and how do I make it see all available Teams that I am the owner or member of?

 

  • k_mags's avatar
    k_mags
    Copper Contributor

    Did you ever get an answer to this problem? I am currently dealing with the exact same issue and I can't find any guidance. Stacey Scarcella 

    • Stacey Scarcella's avatar
      Stacey Scarcella
      Copper Contributor

      ChrisWebbTech  no, no private channels.  This is a Team that has been used for a long time as a template to copy channels and tabs etc.  I dont know why it stopped working.  I have created a new one but was curious if anyone knows why it would stop appearing in the list of sites to choose from.

       

      Thanks for your reply

  • My gut tells me it's private channels cause a Team not to be used as a template. Do you have a private channel in this Team vs the other Teams that do show up?
  • JBergqvist's avatar
    JBergqvist
    Brass Contributor

    Stacey Scarcella 
    I have tried to reproduce this. I can create a new team and almost immediatly list and use it as a template without problem. How did you create the team? If you create a new team once more, is the problem still valid for that and not showing in the list?

    Kind regards Johan

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