Forum Discussion
Stacey Scarcella
Feb 10, 2020Copper Contributor
Unable to create a team from existing team
I have the newer experience for creating Teams from existing Teams or Groups. I am also the tenant admin as well as the Group owner and Team owner. When I try to create a new Team from an existing Team that I have setup as a template it doesn't appear in the list of existing Teams or Groups to choose from. Other Teams show up in the list of choices but not the Team I want.
Why would this be and how do I make it see all available Teams that I am the owner or member of?
- k_magsCopper Contributor
Did you ever get an answer to this problem? I am currently dealing with the exact same issue and I can't find any guidance. Stacey Scarcella
- Never mind, I can duplicate Teams with Private channels so that's not it.
- Stacey ScarcellaCopper Contributor
ChrisWebbTech no, no private channels. This is a Team that has been used for a long time as a template to copy channels and tabs etc. I dont know why it stopped working. I have created a new one but was curious if anyone knows why it would stop appearing in the list of sites to choose from.
Thanks for your reply
- Clive106Copper Contributor
I had exactly the same problem. What I discovered is that the menu of Teams you see only relates to one of the 4 types of Team available. I wanted to duplicate a Class, but during set up clicked on "Other" type, so that's why I could only see Teams of the "Other" type.
There is no mention of this at all on the MS help page:
https://support.microsoft.com/en-us/office/create-a-team-from-an-existing-team-f41a759b-3101-4af6-93bd-6aba0e5d7635
which I would have thought was in urgent need of correction.
- My gut tells me it's private channels cause a Team not to be used as a template. Do you have a private channel in this Team vs the other Teams that do show up?
- JBergqvistBrass Contributor
Stacey Scarcella
I have tried to reproduce this. I can create a new team and almost immediatly list and use it as a template without problem. How did you create the team? If you create a new team once more, is the problem still valid for that and not showing in the list?
Kind regards Johan- Stacey ScarcellaCopper Contributor
JBergqvist The Team was created through Teams last year and has been used as a template before (that is the purpose of this Team - a template). I will try with a new Team but there still is some discrepancy between what Teams show up. I have created many and only a few show up.
I will try it with a brand new Team.
- JBergqvistBrass Contributor
Stacey Scarcella
Hi Again!
Are you an owner of the template team? (I read your post again and saw that you were an owner 😉 )
I think you need to be an owner of that team to make it appear in the list.
https://support.office.com/en-us/article/create-a-team-from-an-existing-team-f41a759b-3101-4af6-93bd-6aba0e5d7635