Forum Discussion

paton400's avatar
paton400
Copper Contributor
Sep 09, 2020

Unable to connect to Teams Mac

Hello,

I’ve been unable to connect to Teams via the Mac desktop app or even via the browser.

I keep getting the “unable to connect to the internet” or “an error has occurred” message.

It works no problem on the iPhone.

Does anybody have any ideas?

Regards

2 Replies

  • timi_ola's avatar
    timi_ola
    Brass Contributor
    kindly try to log in on another computer or another network to confirm it not your network, also are you connect through a VPN if so turn off your VPN and try again if it works you will need to set up split tunneling.
    • paton400's avatar
      paton400
      Copper Contributor
      Yes I tried logging in on another computer and it works fine.

      I’ve not had any VPN running.