Forum Discussion
Unable to chat in an established meeting - was able previously
This assumes you are a guest of org B thou. I always make sure to switch to the hosting tenant of meeting then accept invite.
- gillianboldeJul 10, 2020Copper Contributor
ChrisWebbTech A couple of us are experiencing the same thing. This is a standing meeting and a short while ago (possibly after an update?), two of us started experiencing the problem - the rest of the team have no issues. Some of us have Macs and other work on ThinkPads - the issues doesn't seem to be related to one vs. the other. One thing we noticed today is that for the two of us who are experiencing the problem, Teams doesn't add is to the list of people joining and leaving the meeting, so it's almost as if it's not recognizing us...but we're joining from the same meeting link that everyone else is using. I hope these details help with troubleshooting!
- RonLewenAug 13, 2020Copper Contributor
We are experiencing the same thing, but it happened after the last update. Prior to this all meeting participants were able to chat. Now, two of three external participants are unable to chat, but one is able to chat. All are from the same organization.
Can this be resolved? Would deleting and rescheduling the recurring meeting change this?
- aSuddenWildMagicJan 13, 2021Copper Contributor
RonLewenMy experience with this bug is that creating a new meeting will work but only for a time. The bug will simply re-emerge in recurring meetings. I have opened several calls with Microsoft for this issue and they have given me the runaround and not resolved it. I am astounded that Microsoft hasn't acknowledged or fixed the issue. It is extremely frustrating.
- AndrePKIMay 11, 2020Iron Contributor
ChrisWebbTechNope, I cannot switch to the hosting tenant, I am not a guest in that tenant.
Last week I had no issue, could chat in the meeting. This week, joined the meeting (same meeting URL as the week before) and cannot chat because I am "not a member of the chat"
- svenseidenbergJul 16, 2019Iron Contributor
ChrisWebbTech I can confirm that I am experiencing the same issues.
petr_lohnicky you can switch to the Org B Tenant by clicking on the drop-down menu displayed in the upper right part of your teams client. Currently, it should display your company name.
- petr_lohnickyJul 17, 2019Copper Contributor
Thanks for your inputs. I'm trying to locate the "tennant switch" button in the upper right corner, but I see there only my avatar with possible status change, settings etc. I don't see my company name anywhere.
Maybe the Mac version of the client has a slightly different layout, nevertheless, I can't find the option anywhere.
- JakobWorkMay 04, 2020Copper Contributor
petr_lohnicky it seems I have the same problem. I am part of two organizations. Apparently the second organization has put the same email address on the second account to be the same as my original. Thus when they make meeting invites, I can join. But I will NOT get the organization switch drop down box. (I am not a guest in that organization, as my email is already in their org. Which is wrong I guess, and it seems Teams was designed for one email - one tenant to own it.)
Anyway, until a week ago, meetings with chats were working fine, but now the chat during meeting is not working anymore. If I join using the web client, it still does, but that had other problems such as my mic audio not being transmitted)