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Carey Knighton-Fitt's avatar
Carey Knighton-Fitt
Copper Contributor
Apr 02, 2020
Solved

Unable to change Teams Upgrade policy - Modify User policy failed using Lros

We have a weird scenario which I can't seem to find any information online for and MS Support are directing me to remove all AD attributes for users that I have migrated.   In my past experience - ...
microsoft teams
  • Tosh Yusaf's avatar
    Tosh Yusaf
    Apr 06, 2020

    I had this problem with a user

    Turns out, we had a duplicate proxyaddress being synced through AAD Connect

    See if you can update an email address for the user, either on-prem or in ExO (i.e. get the customer to do it)

    if it fails, it'll tell you the offending object or attribute that caused the update to fail. Find that/fix that, this problem should go away

Tosh Yusaf's avatar
Tosh Yusaf
Copper Contributor
Apr 06, 2020

I had this problem with a user

Turns out, we had a duplicate proxyaddress being synced through AAD Connect

See if you can update an email address for the user, either on-prem or in ExO (i.e. get the customer to do it)

if it fails, it'll tell you the offending object or attribute that caused the update to fail. Find that/fix that, this problem should go away

Carey Knighton-Fitt's avatar
Carey Knighton-Fitt
Copper Contributor
Apr 07, 2020

Thank Tosh

 

I'll give it a go. And let you know

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