Unable to assign phone number to licensed user

Hi, We are currently deploying MS Teams, and looking at using Calling Plans in locations where this is currently available. The business has E5 licenses, but not using all the features E5 has ava...

How-to

timi_ola

Brass Contributor

Sep 17, 2020

James775 you can assign the number using power shell that the best option the GUI fail some times

Set-CsOnlineVoiceUser -Identity 3c37e1c7-78f9-4703-82ee-a6b68516794e -TelephoneNumber +14255037311

https://docs.microsoft.com/en-us/powershell/module/skype/set-csonlinevoiceuser?view=skype-ps

but you will need to install the skype for business PowerShell model and connect then you can run the script above

https://docs.microsoft.com/en-us/microsoft-365/enterprise/manage-skype-for-business-online-with-microsoft-365-powershell?view=o365-worldwide#:~:text=%20Connect%20using%20a%20Skype%20for%20Business%20Online,for%20Business%20Online%20administrator%20account%20name...%20More%20

Also you can run a get Get-CsOnlineUser -Identity "sip: the email of the affected user "

to get the object id needed for the script above "Identity"

James775

Copper Contributor

Sep 18, 2020

timi_olathanks for the links below, l ran this command and resolving a few issues along the way the number has been added to the user.

Thanks again for your assistance.

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Unable to assign phone number to licensed user