Forum Discussion

Copper Contributor

Apr 08, 2020

Unable to assign numbers to users

Hi, I have an issue where I am unable to assign phone numbers to users. Communication credits are purchased, phone system licenses assigned. Number procured via customer support (due to location) howe...

Administrator

ChrisHoardMVP

MVP

Apr 08, 2020

Hmm,

Could you do this via the legacy portal. Log into the Teams Admin Centre, down the bottom of the navigation select Legacy Portal and assign them in the old Skype for Business Admin Centre? It should be under Voice > Voice Users

Let me know how it goes

Best, Chris

ChonoN
Copper Contributor
Apr 09, 2020
ChrisHoardMVP In the legacy portal it says no PTSN enabled users even though all of the appropriate licences have been assigned.
- ChrisHoardMVP
  MVP
  Apr 16, 2020
  Hi ChonoN
  
  Assign the users numbers. Just adding the licence will not do that.
  
  Best, Chris
  - ChonoN
    Copper Contributor
    Apr 18, 2020
    Hi Chris,
    
    As the title says... I Am Unable To Assign Numbers!