Forum Discussion
gavinarblaster
Apr 20, 2022Brass Contributor
Unable to add guest user in Shared Channel
I've enabled preview to test out the Shared Channel feature, but am unable to add external users. I've followed everything within this article, but still get the message "We didn't find any matches. ...
- Apr 21, 2022
The cross-tenant access settings is for Shared channels between two Azure AD orgs and both orgs need to configure their respective Azure AD cross-tenant settings allow shared channels to work. The information in the cross-tenant access settings page in Azure AD says non-Azure AD orgs use the collaboration settings.
I have not tried inviting non-Azure domains to a shared channel yet, but I did read in a couple blogs that shared channels only support Azure AD domains at the moment.
PhillipHamlyn
Nov 02, 2022Brass Contributor
We've also found that if the external user is not visible in the GAL (via the Office 365 option "hide from GAL") they also cannot be added to a Shared Channel.