Forum Discussion
Unable to add guest user in Shared Channel
The cross-tenant access settings is for Shared channels between two Azure AD orgs and both orgs need to configure their respective Azure AD cross-tenant settings allow shared channels to work. The information in the cross-tenant access settings page in Azure AD says non-Azure AD orgs use the collaboration settings.
I have not tried inviting non-Azure domains to a shared channel yet, but I did read in a couple blogs that shared channels only support Azure AD domains at the moment.
Although this specific question was answered, the thread originated inquiring about adding guest users to a Shared Channel. IT Admins with access to the Microsoft 365 Admin Center have step-by-step guidance to set up and deploy Teams using the Microsoft Teams deployment guide.
The Microsoft Teams deployment guide will assist with:
- Security groups
- Deploying Teams with Intune
- Configuring teams and channels
With the deployment guide open to the Organization step, select the link at the bottom of the page titled, Overview of teams and channels in Microsoft Teams, followed by selecting Overview of shared channels found in the Microsoft documentation site.