Forum Discussion
gavinarblaster
Apr 20, 2022Brass Contributor
Unable to add guest user in Shared Channel
I've enabled preview to test out the Shared Channel feature, but am unable to add external users. I've followed everything within this https://docs.microsoft.com/en-us/microsoft-365/solutions/collabo...
- Apr 21, 2022
The cross-tenant access settings is for Shared channels between two Azure AD orgs and both orgs need to configure their respective Azure AD cross-tenant settings allow shared channels to work. The information in the cross-tenant access settings page in Azure AD says non-Azure AD orgs use the collaboration settings.
I have not tried inviting non-Azure domains to a shared channel yet, but I did read in a couple blogs that shared channels only support Azure AD domains at the moment.
DWFL1
Apr 20, 2022Brass Contributor
I had the same issue at first, I set the B2B direct connect for inbound and outbound access settings in the cross-tenant access settings to allow access for all applications which resolved the issue for me. This has to be done for both source and target tenants.
It took a few hours after making the changes before I was able to start using shared channels.
It took a few hours after making the changes before I was able to start using shared channels.
gavinarblaster
Apr 20, 2022Brass Contributor
Oh, thank you! I thought I had set this, but turns out it didn't save. Will post back if that worked.