Forum Discussion

zhangchengcheng's avatar
zhangchengcheng
Copper Contributor
Dec 18, 2019

Unable to accept invitation in teams

This email has been removed from my Microsoft account.But, It still prompts me to log in as 8***@qq.com. I will receive an error if I choose to switch.

I don't know, why do I display my previous email? I have deleted this email from my Microsoft account.

It could be a bug

3 Replies

  • Andrew Hodges's avatar
    Andrew Hodges
    Bronze Contributor

    zhangchengcheng 

     

    From the message it is saying that you are logged in as 8***@qq.com. The invitation is to another email address so you will need to redeem the invitation with a Microsoft account that matches that email address. 

    • zhangchengcheng's avatar
      zhangchengcheng
      Copper Contributor

      Andrew Hodges 

      I have logged in using outlook email, including my edge browser and teams. And this 8 ** mailbox has been deleted from my Microsoft account, I do n’t know why I am prompted to log in as 8 **.

      I tried to contact Microsoft China customer service by phone. Since I am a free user, I didn't get any solution.

    • zhangchengcheng's avatar
      zhangchengcheng
      Copper Contributor

      Andrew Hodges 

      hi,

      The invitation is sent to my outlook email, but when I accept the invitation, I will prompt 8 * * @ qq.com

      Also, when I try to add 8 * * to my Microsoft account again, I can't receive a verification email.

      This has seriously affected my work.