Forum Discussion
dappleby300260
Aug 13, 2021Copper Contributor
Un-deletable call queue when attached to a private channel
Hi All, I think I have found a bug in O365 Ms teams Powershell/Admin centre where you cannot delete a call queue once attached a to private channel Steps to reproduce: 1. Create a Team 2...
dappleby300260
Sep 16, 2021Copper Contributor
Finally managed to delete it with a long support case.
We had to create a new user with Teams license and in Teams only mode. Add it as the owner of the team, then as the owner of the private channel (so it can access the content of the private channel). Add it as a global admin. Wait 24 hours and then logging in as this account to Teams Admin Portal I was able to delete the call queue.
We had to create a new user with Teams license and in Teams only mode. Add it as the owner of the team, then as the owner of the private channel (so it can access the content of the private channel). Add it as a global admin. Wait 24 hours and then logging in as this account to Teams Admin Portal I was able to delete the call queue.