Forum Discussion
Trying to setup a free Teams account
When I try and setup a free Teams account, I get the following error message (I am logged-in to my MSFT online account which has an Office subscription).... Sorry, that didn't work. This does...
davidmichael Seems your UPN is not matching between Azure AD cloud services and on prime Active Directory that needs to be force synced so it is fixed more details could be found on these docs.
share your experience after trying out this.
Any advice on how to follow this advice?
"To resolve this issue, make sure that the on-premises UPN suffix is a verified domain, and then either wait until the next time that directory synchronization runs or force directory synchronization."