Troubles accessing Chat
Hi all,
Since yesterday, we discover that some people of our organisation stop randomly accessing to the chat icon. The error message says Sorry ... we didn't find this application.
Anyone got it? have you solve it?
Thanks MG
Forum Discussion
- it seems to be on Microsoft side, everything went back to normal by itself.
Hi,
We’ve encountered similar issues in the past, and it often came down to permissions or integration settings. A possible solution might be checking if any recent updates or changes to your organization’s permissions are affecting access to the chat app. Ensuring that all necessary permissions are correctly configured can resolve access issues.
In our case, we've found that automating routine troubleshooting steps using AI-driven tools helped us identify and resolve access problems more efficiently. You might also want to check if there’s any conflict with other services or tools integrated within your environment.
Hope this helps!
.png){kind=link}