Forum Discussion

Copper Contributor

Jun 02, 2020

Trouble logging into Teams

Hi I recently purchased Office 365 (Family) and have been trying to sign up for Teams, I have even just spent 90 minutes in chat, who has suggested I post here. Everytime I click on sign up for ...

microsoft teams

Allan_Clarke

Iron Contributor

Jun 03, 2020

StevieG_01 - If you're trying to use the free version then you need to choose the "business" option (not personal or school options), give it a Business name (can be your name or anything) and then progress. Got confused myself at this point but once you choose the Business Option it will then let you log in with your Microsoft account (as long as that account isn't used for the business version of Microsoft365). You'll then be able to create a team etc. although the functionality of Teams is a cut down version of full Teams.

Allan_Clarke

Iron Contributor

Jun 03, 2020

If you find your account is a school or business account then you either need to get admin to remove you from that school or business account or create a new Microsoft account for personal use which you can then use for Teams with other users with a personal Microsoft account. At present you cant mix the two types of account on Teams.

StevieG_01
Copper Contributor
Jun 03, 2020
Thanks for your reply, I've never signed up for a school accojnt sonot sure why I keep getting the page!! I wouldn't know which school to ask to remove me!!Allan_Clarke
- Allan_Clarke
  Iron Contributor
  Jun 03, 2020
  StevieG_01 - Create a completely new Microsoft account and use that to create your Teams set up. Once its set up you remain logged in and the free version has very little functionality that interacts with your account. You can still invite anyone to a team that has a Microsoft account.
  
  I have a business account but because my business license only allows 5 guests (that I can invite to teams) and I might need more than 5 people in a team, I have used my personal Microsoft account to create the Teams set up I want. My PC happily lets me use my business office365 whislt teams is logged in to the provate account. You will be able to use your PC and Microsoft log in as you do now, just that Teams will be on a different account!