Forum Discussion
Trouble logging into Teams after changing Microsoft account email
Hi. I've been using Teams Free Classic. I changed the email address associated with my Microsoft account, and now I cannot login to Teams. I've tried to login after clearing cookies, as well as in I...
This can be one of several things, did you change the alias but still using the same personal Microsoft account? You didn't mention what happens when you're signing in using InPrivate mode, what's the result?
Teams free classic will be deprecated going forward so that could also explain what you're experiencing, but my Teams free classic is still live though.
You could try and wipe some settings related to autostart but by using InPrivate mode with the browser you should be good verifying your account.
Simply copy/paste to PowerShell to clear the desktop client settings.
https://docs.microsoft.com/en-us/MicrosoftTeams/scripts/powershell-script-teams-reset-autostart
Teams free classic will be deprecated going forward so that could also explain what you're experiencing, but my Teams free classic is still live though.
You could try and wipe some settings related to autostart but by using InPrivate mode with the browser you should be good verifying your account.
Simply copy/paste to PowerShell to clear the desktop client settings.
https://docs.microsoft.com/en-us/MicrosoftTeams/scripts/powershell-script-teams-reset-autostart
InPrivate mode didn't work either. Same authentication error.
I think the email in Teams profile needs to be updated by an internal team at Microsoft.
I think the email in Teams profile needs to be updated by an internal team at Microsoft.