Forum Discussion

Pooja_gopinath's avatar
Pooja_gopinath
Tin Contributor
Jun 30, 2020

Trouble loading meeting notes

We have a case that whenever we are trying to access the meeting notes of old meeting, error is throwing like" we are trouble loading your wiki please try again later". Also none of the members of the meeting able to access. Its quite strange.
Any suggestions guys?

Appreciate your help!!
microsoft teams

2 Replies

  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Bronze Contributor
    Jul 01, 2020

    Hi Pooja_gopinath ,

     

    Just wondering with you saying that it is a set of old meeting notes, could anything of happened to the SharePoint Site backing the Team that the meeting was held in?

     

    I ask because ultimately and this presuming it was a meeting in a Channel, the Wiki notes are stored in the underlying SharePoint Site.

     

    So a long shot could be to go to the SharePoint Site that backs the Team, Site Contents, Teams Wiki Data and from there you should see all of the Wikis associated with the Team. You can also providing you have access and made it this far, launch the notes in Outlook and read.

     

    If of course you have any issues leading up to getting to the Wiki in SharePoint, that will no doubt be the same reason that Teams is unable to interface with it.

     

    Thanks

     

    Henry

    • Pooja_gopinath's avatar
      Pooja_gopinath
      Tin Contributor
      Jul 07, 2020
      Hi Henry,
      Thanks for the explanation.
      Issue was resolved as the user has joined the meeting with other domain credentials. Now he tried to retrieve the wiki notes with new domain credentials. So it doesn't works!.

      Thanks,
      Pooja