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RacheleRP's avatar
RacheleRP
Copper Contributor
Sep 04, 2020

Trouble editing shared documents

I used Teams at my last job and we had no issues sharing documents that were uploaded into a team as long as the user did their editing after clicking "Open in Desktop App".  At my new place, we are ...
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RacheleRP's avatar
RacheleRP
Copper Contributor
Sep 10, 2020

Morning HenryPhillipsNimbitech 

 

Thanks for the input.  As far as these issues being with one doc or many, we've only just started sharing on Teams and this is the first document.  So I can't really say it's one or many.  Originally the document was saved as .xls but I fixed that early.  The master is .xlsx for sure but I don't know if the documents the team members are copying their data from are .xls or .xlsx.  Do you think that matters?  Reminder, they copy their updated tab from their document into the master.  

 

I believe that we are all on Office 365.  The office version on the master document is the same as yours with the exception that yours says "(Preview)".  

 

 

I can't imagine that someone other than the person with permission to the Team is updating the document.  I don't know if anyone has M365 but I can check with IT.  

 

I have a conversation with another team member this morning who had issues yesterday but I don't imagine they will be different issues than what we are already running into.  Fingers crossed.  

 

Thanks!  Have a great day.  

Rachele

 

mgRoy's avatar
mgRoy
Copper Contributor
Feb 11, 2021

RacheleRP HenryPhillipsNimbitech 

 

Hello Rachele, Henry,

 

our team is currently facing similar issues to the ones you described. We are all working through MS teams on an excel.xlsm file and some peers are getting the below error. We all use 365, tried deleting cache, opening from the same app (teams) but the issue persists.

Do you have any hint on how to resolve it?

Thank you in advance,

Roy

  • Lornski's avatar
    Lornski
    Copper Contributor
    Sep 06, 2022

    mgRoy  I am having the same issues with excel document sharing.

    One of the team went to save a doc we had all been in today and could see each other, when she went back in this afternoon,  she had a blocked error , save a copy ? The whole point of transferring our documents to Teams is so we could all work live at the same time. I had to set our Teams tk default : open in app, I thought  this should be standard . 

    Which front end Should we use to be confident that multiple users have the same real time versions of documents please.

    Teams

    Sharepint 

    One drive 

    Or whaf can we ensure is setup . We don't want to checkout etc , just work live. 

    Thanks for your help 👍 

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