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king_0803's avatar
king_0803
Copper Contributor
Apr 08, 2024

This is a desperate request for help message

My Xbox Live account has been unreasonably banned for over a year now. I have tried to provide feedback, but there is no channel to complain about this unfair behavior after the account was banned.

I once joined the Xbox ambassador to promote Xbox, causing multiple friends around me to switch from Sony PS to Xbox, and achieving 180000 game achievements. However, in the end, I was unfairly treated, and my account was banned without even giving me a reasonable reason

I hope to find out the truth. I want to know what my account has violated and why it has been permanently banned

After the account was banned, I was unable to contact Xbox customer service. I wanted to find the key person who could uncover the truth, but I couldn't find them

I can only post here helplessly, hoping that authoritative figures can help me!I want to retrieve my Xbox live account

I would like to express my gratitude here

My gametag:wlin kingdom

Safety Case Review XBOX:02064141

xbox

2 Replies

  • king_0803's avatar
    king_0803
    Copper Contributor
    Sep 08, 2025

    The issue remains unresolved, with the Xbox team deliberately ignoring player concerns. Microsoft and Xbox are essentially exploiting their customers. Players invest significant amounts of money purchasing games, only to have their accounts suspended without providing any credible justification. This unacceptable behavior demonstrates a complete disregard for consumer rights and trust.

  • DragonBlade7815's avatar
    DragonBlade7815
    Copper Contributor
    Sep 03, 2025

    Hey did you ever get this resolved?
    I am having this same exact issue, I was permanently suspended for "engaging in the manipulation of Xbox services" which I have NEVER done ANYTHING of the sort. I sent an appeal but it got denied. I am really upset about this because I lost my Minecraft account that had SO MUCH server purchases and hours spent on it. I lost about $1K and I lost all 7 of my capes. I tried contacting support so many times but they all said that I either need to submit an appeal or that they can't help. I really need help with this. its completely unfair that I just lost so much for no reason.

    My Xbox Case Review XBOX:02678194

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