Forum Discussion
MTU42
Jan 26, 2024Copper Contributor
"The paramter is incorrent" error in new Teams client (VDI)
Hello We have a serious issue with the new Teams client in our VDI (Horizon) environment. After running fine for a while (can be multiple hours up to days) Teams crashes / vanishes with the follo...
- Sep 04, 2024Can you try modifying redirections.xml file in your existing FSLogix implementation, and add a new exclusion for the StartMenuExperienceHost TempState data.
<Exclude Copy="0">AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\TempState</Exclude>
ehm-weh
Jun 01, 2024Copper Contributor
Hey Guys,
I've been trying to debug this this for WEEKS. At some point I certain that I've had surfed EVERY page on the web, but nobody came up with a fix that solved this problem in my envoiroment . Finally, just today, I managed to solve the problem for good.
My Users got exactly this error when tying to start the New Teams Client:
We are using a Remote Desktop Session Host envoiroment (RDSH, a.k.a. Terminalserver, operating on Windows Server 2022 (but I had the same error prior the InPlace-Upgrade on Server 2019), however we are NOT using FSLgix, like a hundred other buddys i found out there on the web, trying to solve this problem (apperantly they solved their problems by upgrading FSLogix).
My solution may sound stupid, but works 100% for two ADs that i manage. So... "If it's supid, but it works: It ain't stupid" 😉
In the end, the problem was caused by a GPO. I was able to solve the issue by adjusting this user-trageted GPO:
User Configuration > Preferences > Control Panel Settings > Internet Settings > Internet Explorer 10 > (Tab: General) > (Section Browsing history) > Settings. Here, my users hat an alternative path for their TEMP-Files:
I updated this setting by removing the path and leaving the setting blank:
I saved the GPO and as soon as my users logged in, the New Teams Client started like nothing ever happened.
Surely, I didn't go for this setting in the first place, but I found out that RDSH-Users without GPO could start the New Teams Client, users with a GPO assigned could not. So I narrowed it down, by cloning my PROD-GPO, assigning the Clone to a test user. Then I removed GPO-settings from the Clone bit by bit until I had a working New Teams - until finally, I narrowed it down to THIS specific setting.
I have no idea, why this setting is responsible for causing the problem, but after weeks of frustration, I only care for the problem to be finally fixed. All my >250 RDSH-Users are able to use the New Teams Client now.
EDIT: For everyone who is facing the same problem: My problem might have been caused in the first place by a registry setting, that we had in one of our user GPOs. This Registry-Setting is basically the same like the Internet Explorer 10 setting mentioned above. So if your system has the same issues like mine, it's work checking this setting too: User Configuration > Settings Registry
- Buffalo6768Jul 01, 2024Copper ContributorI was able to fix the problem by adjusting Temp Folders Policy setting for the FSLogix profile container. If you don't redirect the INetCache, it seems to work.