Forum Discussion
MTU42
Jan 26, 2024Copper Contributor
"The paramter is incorrent" error in new Teams client (VDI)
Hello We have a serious issue with the new Teams client in our VDI (Horizon) environment. After running fine for a while (can be multiple hours up to days) Teams crashes / vanishes with the follo...
- Sep 04, 2024Can you try modifying redirections.xml file in your existing FSLogix implementation, and add a new exclusion for the StartMenuExperienceHost TempState data.
<Exclude Copy="0">AppData\Local\Packages\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\TempState</Exclude>
MTU42
Feb 22, 2024Copper Contributor
Unfortunately we still didn't find any solution. Does no one else have this issue?
jcarbajal
Feb 23, 2024Copper Contributor
We also have this issue. Will try reinstalling it to see if it helps. We use this for our VDI environment so I won't have an answer right away.
- jcarbajalMar 28, 2024Copper ContributorThe reinstall didn't work. In our particular situation, our profile solution from Citrix was causing the issue.
- Fernando_KlurfanMay 02, 2024
Microsoft
In order to address this problem at the root, we recommend the upcoming FSLogix HF4 release
https://techcommunity.microsoft.com/t5/fslogix-blog/announcing-release-date-for-fslogix-2210-hotfix-4/ba-p/4129512
and if you are using Citrix, the CPM 2402 release.
- jcarbajalFeb 26, 2024Copper ContributorI hope this helps. The reinstall didn't work but here's what I discovered:
Launching the ms-teams.exe file in c:\Program Files\WindowsApps\MSTeams_23320.3021.2567.4799_x64__8wekyb3d8bbwe works. However, in order for this to work I have to change the permissions for WindowsApps to give users read/execute permissions. This required changing the ownership away from TrustedInstaller. Launching the new Teams shortcut in the Start Menu didn't work. Creating a new shortcut from the WindowsApps path works.
I haven't put this into production as it's just part of my troubleshooting. I realize changing ownership and resetting permissions isn't ideal or an option for some. But I hope it sheds light into the root of the issue.