Forum Discussion
Ollie_Mille
Nov 06, 2019Copper Contributor
The file is currently checked out or locked. I need to delete this file and I cant. please help!
I am the administrator of the Group/Folder/& file that I'm referring to here. I'm organizing some documents and moving them to subfolders. There is one document that I cannot move or delete. I get...
mario_milione
Nov 21, 2022Copper Contributor
I tried jbryant suggestion, and it seemed to work, but then later I discovered the file was still present and checked out and therefore locked. I have since discovered from the help pages that there is a way to unlock files.
Go to the list of files. Just to the right of the file there are 3 dots. Left click on those and a list of options appears. Go down to the bottom and right click 'more'. From some further options that appear, choose 'check in'.
The file is now no longer checked out. You can then delete the file if you wish and add a new version or whatever you want to do with it.
You can use this procedure to to check out the file yourself.
Go to the list of files. Just to the right of the file there are 3 dots. Left click on those and a list of options appears. Go down to the bottom and right click 'more'. From some further options that appear, choose 'check in'.
The file is now no longer checked out. You can then delete the file if you wish and add a new version or whatever you want to do with it.
You can use this procedure to to check out the file yourself.