Forum Discussion
The Chat Notification Badge That Won't Die
I tried to go through each filter and did the /unread trick in search and it returned nothing, but I still have the badge on the chat on my app. Any other thoughts? Its driving me nuts!!!
lisaalbert0279 any luck? I have a brand-new Win 11 Home machine, and the icon has been active since I first signed in. I've gone through all filter suggestions above and tried to clear it with the web application. My total activity is one test chat.
Hi Ken, I had the exact same issue on my new Win 11 notebook. I fixed it by locating the local cache folder of the free MS Teams app and deleting all its contens. It can be located here:
"C:\Users\[your_user]\AppData\Local\Packages\MicrosoftTeams_[some_numbers_and_letters]\LocalCache\"
First I stopped the Teams app via the hidden icons in the taskbar, then I deleted the contents of the local cache folder and restarted Teams. The ghostly notification did not reappear.- Thank you! That worked. Was driving me nuts not being able to get rid of that.
- This seemed to work at first - but after the teams app prompted me to sign back in the notification was back 😞 My solution was to visit teams https://teams.live.com/ - click the "download the windows app" link, install the app from the installation file and use the "Microsoft Teams (work or school)" app that it installed instead (I then uninstalled the one that came with Windows 11).
Thank you Dr4hkc3! This has now been saved a solution for the stupid notification problem!
