Forum Discussion
Gurpz2070
Oct 05, 2023Copper Contributor
Teams/SharePoint cant edit documents anymore with SharePoint License
Hello Since last one week, users can't edit documents using MS Teams app and Web browsers but they can still edit in when opening a document in Desktop applications like Work, excel etc. They edit p...
Gurpz2070 What kind of license do they have to start with?
Gurpz2070
Oct 05, 2023Copper Contributor
Hello Paul_Keijzers
License we got is E5
- Oct 05, 2023I would recommend to create a ticket for this as this is not normal behaviour.
- Gurpz2070Oct 08, 2023Copper Contributorthank you paul
Its now resolved - Here is the response from Microsoft. At the end, we had to remove ClipChamp license for it to work.
"Per the product group clipchamp which is a new license that was added recently doesn’t come with WAC license by default which is causing the issue. Currently you must remove ClipChamp license or add SPO Plan 2 & Office for the web license to the affected users. PG is also working to add the edit permission to the Clipchamp license however there is no ETA for this."